QUANTUM CORPORATION GRUGD-AMSD-SXLC Quantum R3000 Solid State Drive SSD Magazine, 46.08TB, 1.3DWPD, Non-SED

Features

• One-Year Warranty that includes Bronze Level Service delivered on a 5x9xNBD basis. Service Requests (SRs) can be submitted via Quantum’s Online Service Request Form or telephone 24x7x365. SRs will receive a response no later than the next business day. Telephone support will include diagnosis of equipment issues, parts replacement, consultative discussion on operation and performance analysis and other matters that might help the customer obtain optimal results using Quantum product in their environ ment. Replacement Parts will be shipped within one business day of Quantum’s determination that a replacement part is required. Customer will perform the replacement and return of all identified CRU components. Identified FRU components will be replace d onsite by a Quantum Field Engineer or Authorized Service Provider, with a next business day onsite response. Onsite support is provided on a Next Business Day (excluding weekends, evenings and holidays) response following determination, by Quantum, t hat an onsite response is the right action to resolve the equipment or operational problem that led to the creation of the Service Request. Support includes the rights for the customer to receive new software releases applicable to registered equipment under this warranty.