Avid Advantage ExpertPlus Support Plan for S6 M10 Master Module

This support plan is designed for owners of the S6 mixing console master module.

It keeps software up to date and provides comprehensive technical support. The plan includes 24/7 availability, phone support for critical issues, and a 4-hour response time. High-priority case escalation is available, along with access to OnCue Incident Management and Proactive Project Assessment. The plan also offers software upgrades, next business day shipping for hardware exchanges, on-site support, online knowledge base access, and Avid Communities. It ensures minimal downtime and helps maintain system performance through regular updates and issue resolution.

• Length: 1-Year
• Type: Extended
• Start Date: Date of Purchase
• Included Support: Advance Exchange, International Support, Next Business Day, Tech Support
• Includes Warranty Extension: No