Model:
H93D4ESKU:
SF-IMP-45685640Availability:
Out Of Stock
$7,227.00
Estimated price. Final price and availability are subject to confirmation. Contact our sales team for a current quote.
Manufacturer part number H93D4E refers to the HPE Tech Care Basic Service from Hewlett Packard Enterprise. For this item, support type is Extended service agreement; the recorded designed for is HPE ProLiant DL360 Gen11.
Product data identifies class of equipment as Servers, with full contract period listed as 5 years. The stated location is On-site, and response time is recorded as Next business day. Specifications give service included as Parts and labor.
Specifications
Class of Equipment
Servers
Designed for
HPE ProLiant DL360 Gen11
Header / Brand
HPE
Packaged Quantity
1
Service & Support
Extended service agreement - parts and labor - 5 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Product info support - knowledge base access - 5 years Technical support - remote diagnosis - 5 years Technical support - visual remote guidance - 5 years New releases update - 5 years Extended service agreement - parts and labor - 5 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Product info support - web support - 5 years Extended service agreement - parts and labor - 5 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Service & Support / Type
Extended service agreement
UNSPSC
81111811
Full Contract Period
5 years
Service Availability
9 hours a day / 5 days a week
Service Included
Parts and labor
Technical
Location
On-site
Product Type
Other
Response Time
Next business day
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