Model:
H93K4ESKU:
SF-IMP-45685676Availability:
Out Of Stock
$13,444.20
Estimated price. Final price and availability are subject to confirmation. Contact our sales team for a current quote.
Manufacturer part number H93K4E refers to the HPE Tech Care Basic Service from Hewlett Packard Enterprise. For this item, support type is Extended service agreement; the recorded designed for is HPE ProLiant DL380 Gen11, DL380 Gen11 Network Choice, DL385 Gen11.
Product data identifies class of equipment as Servers, with full contract period listed as 6 years. The stated location is On-site, and response time is recorded as Next business day. Specifications give service included as Parts and labor.
Specifications
Class of Equipment
Servers
Designed for
HPE ProLiant DL380 Gen11, DL380 Gen11 Network Choice, DL385 Gen11
Header / Brand
HPE
Packaged Quantity
1
Service & Support
Extended service agreement - parts and labor - 6 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 6 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Product info support - knowledge base access - 6 years Technical support - remote diagnosis - 6 years Technical support - visual remote guidance - 6 years New releases update - 6 years Extended service agreement - parts and labor - 6 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Product info support - web support - 6 years Extended service agreement - parts and labor - 6 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Service & Support / Type
Extended service agreement
UNSPSC
81111811
Full Contract Period
6 years
Service Availability
9 hours a day / 5 days a week
Service Included
Parts and labor
Technical
Location
On-site
Product Type
Other
Response Time
Next business day
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